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POLICIES
The Jan Marie Dore Group of Companies
Femalepreneurs.com and Cascadia CoachingWorks
www.janmariedore.com
www.femalepreneurs.com
Pricing Policy
US Dollars
Prices are posted in US Dollars.
Visa, Mastercard and Pay Pal
We accept Visa, Mastercard or Pay Pal through our secure online store, over our phone line 1.519.827.9146, our toll free line 1.877.972.6224, or via e-fax at 1.360.287.0546. Please do not send credit card information by email as this is not secure.
Check / Money Order
Please feel free to order by check (with a delay for clearing), Money Order or a US Postal Money Order (USPMO) is also acceptable. International customers must pay with an International Money Order drawn in US dollars.
Delivery Information
All ebooks and digital educational material are sent immediately via e-mail, once payments are verified.
Credit and Refund Policy
Important Refund Guidelines
All of our digital products carry a 30-day Money Back Guarantee, and live services a one hour, one session or one day Money Back Guarantee, depending on the nature and length of the service. For refund requests, please email us at info [@] femalepreneurs.com with complete details about the purchase and reason for request.
1. Satisfaction Guarantee
We offer a 100% satisfaction policy on digital products, physical products, and on live coaching services, workshops and teleclasses.
2. Refund Policy
If one of our ebooks or digital products doesn't give the information you thought you would be receiving, just ask us for a prompt refund within no more than 30 days of your purchase. If one of our physical products doesn't give the information you thought you would be receiving, return it to us within 60 days of purchase in the original packaging and we will refund the full purchase price.
If you feel that any live teleclass, program, or coaching service was not worth the fee you paid, ask us in writing in an email by the second session, or no later than 30 days after the program starts; or, for workshops, seminars and retreats, no later than the first morning of a one day seminar or first day of a multi-day workshop or retreat - and you will be refunded 100% of your payment.
3. Refunds Processed Within 5 Days
We will process refunds within 5 business days of your refund request.
4. Cancellations
We offer a full 100% refund of your payment provided you cancel at least 15 days prior to the first session of the scheduled event or teleclass. No refunds are applicable for cancellations less than 15 days before the first session. In either case, if you prefer, we would be happy to transfer your payment towards another course, teleclass, program, or coaching service.
Privacy Policy
We take your privacy seriously. Please read the following to learn more about our privacy policy.
Information Collection and Use
When you make a purchase, we ask for personal information such as your name, email address, address, and zip code.
Information Sharing and Disclosure
This information will not be sold, traded or otherwise shared or exchanged with any other parties or nonaffiliated companies. All information shared with www.janmariedore.com or any of its affiliated companies is for the private and sole use of www.janmariedore.com and www.femalepreneurs.com and affiliated companies.
Confidentiality and Security
We have physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information about you.
Deleting Personal Information
To delete your personal information from our records, click the "unsubscribe" link in the email message sent to you, and your information will be automatically removed from our database.
Security Policy
What Happens To My Personal and Credit Card Information?
Your credit card and personal information are secure when you use our website ordering system. We have installed the latest technology called SSL (secure sockets layer) which keeps your online purchase secure by encrypting (scrambling) your data as it is transmitted over the internet. This will protect your data from being accessed while in transit.
We have taken additional security precautions. Firewalls are in place to protect confidential data. All personal information is encrypted before being gathered and stored behind a firewall.
Questions?
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